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Terms of Service

Effective Date: April 8, 2026  ·  Last Updated: April 8, 2026

Welcome to ATTM Technologies. Please read these Terms of Service ("Terms") carefully before using our website located at attm-tech.com (the "Site") or engaging ATTM Technologies for any services. These Terms constitute a legally binding agreement between you — either an individual accessing our Site or an authorized representative acting on behalf of a business entity ("you," "your," or "Client") — and ATTM Technologies, LLC ("ATTM," "we," "our," or "us"), a managed IT and cybersecurity services company headquartered in Seattle, Washington.

By accessing or using the Site, scheduling a consultation, or otherwise interacting with ATTM Technologies, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease use of the Site and may not engage our services.

1. Acceptance of Terms

By accessing the Site, submitting an inquiry, scheduling a consultation, or otherwise communicating with ATTM Technologies, you agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or policies referenced herein. These Terms apply to all visitors, users, and prospective or current clients of ATTM Technologies.

If you are accessing the Site or engaging ATTM on behalf of a business, organization, or other legal entity, you represent and warrant that you have full authority to bind that entity to these Terms and that your acceptance of these Terms constitutes acceptance by that entity. In such cases, "you" and "your" shall refer to that entity.

ATTM Technologies reserves the right to update or modify these Terms at any time. Material changes will be communicated in accordance with Section 18 (Changes to These Terms). Your continued use of the Site after any such changes constitutes your acceptance of the revised Terms.

2. Description of Services

ATTM Technologies is a managed IT and cybersecurity services provider serving regulated small and mid-sized businesses (SMBs) across the United States. Our services are designed to help organizations build, manage, and protect their technology infrastructure while meeting evolving compliance and security requirements.

ATTM's service offerings include, but are not limited to, the following:

• Managed IT Services: Proactive monitoring, management, and support of client IT environments, including help desk support, asset lifecycle management, and technology planning.
• Cybersecurity Services: Endpoint detection and response (EDR), managed detection and response (MDR) via Huntress, email security via Microsoft Defender for Office 365, identity and access management (IAM), multi-factor authentication (MFA) enforcement, and security awareness training.
• Compliance Consulting: Assistance with cybersecurity framework alignment (including NIST CSF, CIS Controls, and industry-specific requirements), compliance gap assessments, policy development, and documentation support. Compliance consulting engagements are advisory in nature — see Section 2.1 below.
• Microsoft 365 Management: Deployment, configuration, licensing, and ongoing administration of Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and Microsoft Purview.
• Endpoint Management: Device enrollment, configuration, patching, and policy enforcement via Microsoft Intune and Microsoft Defender for Endpoint.
• Identity and Access Management (IAM): Administration of Microsoft Entra ID (formerly Azure Active Directory), conditional access policies, privileged identity management, and enterprise password management via 1Password.
• Email Security: Anti-phishing, anti-spam, and anti-malware protection; email authentication configuration (SPF, DKIM, DMARC); and security incident response for email-based threats.
• Azure Cloud Services: Deployment, configuration, and management of Microsoft Azure cloud environments, including virtual machines, Azure Virtual Desktop, networking, storage, and cloud security posture management.
• AI and Copilot Solutions: Planning, deployment, and governance of Microsoft 365 Copilot and other AI-assisted productivity and automation solutions, including readiness assessments and data governance alignment.
• Backup and Disaster Recovery (BDR): Implementation and management of cloud backup and business continuity solutions via Axcient, including backup policy configuration, restore testing, and disaster recovery planning.
• Managed Networking: Deployment, configuration, and ongoing management of cloud-managed network infrastructure, including Cisco Meraki firewalls, wireless access points, and managed switches.
• VoIP Services: Procurement, configuration, and support of cloud-based Voice over IP telephony solutions integrated with client Microsoft 365 environments.
• Managed Print Services: Print fleet management, monitoring, and support, including device procurement assistance, driver management, and consumable replenishment coordination.
• Custom IT Packages: Tailored service bundles designed to meet the specific infrastructure, security, and compliance requirements of individual client organizations.

ATTM offers these services through two primary plan structures:

• FUSION 365: An annual compliance-focused managed IT program designed for organizations with structured regulatory or cybersecurity framework requirements.
• PROTON 365: A monthly per-user subscription plan providing flexible managed IT and security services scalable to client needs.

The specific scope, deliverables, service levels, and fees applicable to any client engagement are governed exclusively by the applicable written Service Agreement, as further described in Section 4 below.

2.1 Compliance Consulting — Not Legal Advice

ATTM Technologies offers compliance consulting services that assist clients in understanding and implementing cybersecurity frameworks, regulatory requirements, and IT security best practices. These services are technical and advisory in nature. ATTM Technologies is not a law firm and does not provide legal advice. Our compliance consulting engagements do not constitute legal counsel, and any guidance provided should not be relied upon as a substitute for the advice of a qualified attorney familiar with the specific laws and regulations applicable to your organization.

3. Eligibility

ATTM Technologies' services and this Site are intended for business entities and professionals located in the United States. By using this Site or engaging our services, you represent and warrant that:

• You are a legally organized business entity, or an individual acting in a professional capacity on behalf of a business entity, located and operating within the United States;
• You are at least 18 years of age and have the legal capacity to enter into binding contracts under applicable law;
• If acting on behalf of a business entity, you are an authorized representative of that entity with full power and authority to bind it to these Terms and any applicable service agreements;
• Your use of the Site and engagement of our services does not violate any applicable local, state, or federal law or regulation; and
• You will not use the Site or our services for any unlawful, fraudulent, or unauthorized purpose.

ATTM Technologies reserves the right to decline service to any person or entity that does not meet these eligibility requirements, or for any other reason at ATTM's sole discretion, subject to the terms of any executed written service agreement.

4. Service Agreements

4.1 Governing Documents for Service Delivery

These Terms of Service govern your use of the ATTM Technologies website and your general interaction with ATTM as a business. The actual delivery of managed IT, cybersecurity, compliance, and related services is governed exclusively by separate written agreements between ATTM Technologies and the client, which may include:

• A Master Service Agreement (MSA) establishing the overarching terms of the service relationship, including general terms, liability, confidentiality, and dispute resolution provisions applicable to service delivery;
• One or more Statements of Work (SOW) or service order documents specifying the particular services, deliverables, timelines, pricing, and service levels applicable to a given engagement; and
• Any applicable Data Processing Agreements (DPA) or addenda addressing the processing of personal data in connection with service delivery.

4.2 Precedence

In the event of any conflict between these Terms of Service and the terms of an executed MSA, SOW, or other written service agreement between ATTM and a client, the terms of the written service agreement shall govern with respect to the delivery of services. These Terms apply to website use and general interactions with ATTM's online presence.

4.3 No Service Obligation Without a Written Agreement

Nothing in these Terms of Service, on our website, or in any sales conversation, proposal, or quotation shall be construed to obligate ATTM Technologies to provide any services to any party. Services are provided only pursuant to a duly executed, written service agreement signed by an authorized representative of ATTM Technologies.

5. Account and Access Responsibilities

5.1 Client Portal and Systems Access

In connection with our managed IT services, ATTM Technologies may provision access credentials, client portal accounts, or system access credentials to client personnel. Clients are solely responsible for:

• Maintaining the confidentiality and security of all usernames, passwords, API keys, and other access credentials provided or created in connection with ATTM-managed systems or client portals;
• Ensuring that access credentials are used only by authorized users who have a legitimate business need for such access;
• Promptly notifying ATTM Technologies at support@attm-tech.com or +1 (206) 350-2886 of any suspected or confirmed unauthorized access, credential compromise, or security incident involving ATTM-managed accounts or systems;
• Immediately deactivating or requesting deactivation of credentials for any user who is no longer an authorized representative of the client organization (e.g., upon employee termination or role change); and
• Ensuring that all authorized users accessing ATTM-managed services comply with any acceptable use policies, security requirements, or access controls established by ATTM or the client's own governing policies.

5.2 Authorized Users

The client is responsible for designating and managing authorized users — including employees, contractors, and agents — who are permitted to interact with ATTM's systems, submit support requests, authorize changes to the IT environment, approve purchases, and access client-facing portals. ATTM Technologies will act on instructions from individuals the client identifies as authorized contacts or administrators. The client assumes full responsibility for any actions taken by authorized users within ATTM-managed environments.

5.3 Client Cooperation

Successful delivery of managed IT and cybersecurity services requires cooperation from the client. The client agrees to provide ATTM Technologies with reasonable access to systems, networks, facilities, and personnel as necessary to perform the agreed services; to respond to ATTM communications in a timely manner; and to appoint a designated point of contact to coordinate the service relationship. Delays or failures by the client to cooperate may affect ATTM's ability to deliver services in accordance with agreed service levels, and ATTM shall not be liable for any service deficiencies arising from a client's failure to cooperate.

6. Payment Terms

6.1 Fees and Billing

All fees, billing frequencies, payment methods, and pricing structures applicable to ATTM's managed IT and cybersecurity services are set forth in the applicable MSA and/or SOW executed between ATTM Technologies and the client. By executing a service agreement, the client agrees to pay all fees specified therein in accordance with the payment terms set out in that agreement. This website does not constitute a binding price quote, and all pricing is subject to change and formal agreement.

6.2 Invoice Payment

Unless otherwise specified in the applicable service agreement, invoices issued by ATTM Technologies are due and payable within thirty (30) days of the invoice date. Clients shall pay all undisputed invoiced amounts by the due date using the payment method(s) designated in the service agreement or invoice.

6.3 Late Payments

Amounts not paid by the applicable due date may, at ATTM's discretion, be subject to a late payment fee of one and one-half percent (1.5%) per month (or the maximum rate permitted by applicable law, if lower), accruing from the date the payment was due until the date of actual payment. ATTM Technologies reserves the right to suspend or restrict services — including managed monitoring, help desk support, and access to client portals — for accounts with outstanding balances that remain unpaid beyond thirty (30) days past the due date, following written notice to the client. Reinstatement of suspended services may require payment of all outstanding amounts and a reinstatement fee as specified in the service agreement.

6.4 Disputed Charges

If the client believes an invoice contains an error or disputed charge, the client must notify ATTM Technologies in writing at support@attm-tech.com within fifteen (15) days of receipt of the invoice, identifying the specific charge(s) in dispute and the basis for the dispute. ATTM and the client will work in good faith to resolve any billing disputes within thirty (30) days. Undisputed portions of an invoice remain due and payable by the original due date.

6.5 Taxes

All fees are exclusive of applicable sales, use, excise, value-added, or similar taxes, unless expressly stated otherwise in the service agreement. The client is responsible for all applicable taxes, duties, and levies arising from the purchase of ATTM's services, excluding taxes based on ATTM's net income.

7. Intellectual Property

7.1 ATTM Technologies Intellectual Property

All content, materials, and intellectual property on the ATTM Technologies website — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software — are the property of ATTM Technologies or its content suppliers and are protected by applicable United States and international intellectual property laws. No content from the Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without the express prior written permission of ATTM Technologies.

In addition, ATTM Technologies retains all right, title, and interest in and to its proprietary tools, software, scripts, methodologies, processes, frameworks, playbooks, technology platforms, internal management systems, and the templates, formats, and structures used to create deliverables, reports, and assessments (collectively, "ATTM IP"). Nothing in these Terms or any service agreement shall be construed to transfer ownership of ATTM IP to any client or third party. ATTM IP is licensed, not sold, and any use by a client of ATTM IP is limited to the purposes expressly set forth in the applicable service agreement.

7.2 Client Data Ownership

Notwithstanding the foregoing, the client retains all right, title, and interest in and to all data, content, and information owned or controlled by the client that is provided to, accessed by, or processed by ATTM Technologies in connection with the delivery of services ("Client Data"). ATTM Technologies does not claim any ownership interest in Client Data. Client Data shall not be used by ATTM for any purpose other than performing the contracted services, and ATTM shall return or destroy Client Data upon request in accordance with the terms of the applicable service agreement.

7.3 Deliverables

Unless otherwise specified in a written service agreement, deliverables created specifically for a client pursuant to a Statement of Work — such as custom policy documents, network diagrams, compliance gap assessment reports, and configuration documentation — are provided to the client for internal use in connection with the services. The underlying templates, frameworks, tools, and methodologies used to create such deliverables remain the property of ATTM Technologies. The specific ownership and licensing terms for deliverables in any given engagement will be set forth in the applicable SOW or MSA.

7.4 Feedback

If you provide ATTM Technologies with any suggestions, feedback, ideas, or recommendations regarding our services or website ("Feedback"), you grant ATTM Technologies a non-exclusive, royalty-free, worldwide, irrevocable, perpetual license to use, reproduce, modify, adapt, publish, and incorporate such Feedback into our services and products without any compensation or attribution to you.

8. Client Data and Confidentiality

8.1 Treatment of Client Data

ATTM Technologies treats all Client Data — including information about a client's IT infrastructure, personnel, business operations, security posture, and financial information — as strictly confidential. We access and process Client Data solely for the purpose of delivering contracted services and do not use Client Data for our own marketing, analytics, product development, or any commercial purpose unrelated to the client's service engagement.

8.2 Data Handling and Privacy

The collection, processing, storage, and protection of personal information — including personal information of client employees that ATTM may encounter in the course of delivering managed services — is governed by our Privacy Policy. Clients who require additional protections or formal data processing agreements (e.g., for HIPAA, CMMC, SOC 2, or other regulatory frameworks) should raise these requirements during the pre-engagement process, and ATTM will address them through the applicable service agreement and any required data processing addendum.

8.3 Client Data Ownership and Control

As stated in Section 7.2, the client retains full ownership of all Client Data at all times. ATTM Technologies acts as a service provider and, where applicable, as a data processor on the client's behalf. The client retains responsibility for the accuracy, legality, and appropriateness of all data submitted to ATTM-managed systems or environments, and for ensuring that ATTM's access to and processing of such data is consistent with the client's own legal and compliance obligations.

8.4 Confidentiality Obligations

ATTM Technologies personnel with access to Client Data are subject to confidentiality obligations as a condition of employment or engagement. ATTM implements technical and organizational measures to restrict access to Client Data to personnel who require it to perform contracted services. Specific confidentiality provisions applicable to a service engagement, including non-disclosure obligations, permitted disclosures, and the return or destruction of confidential information upon termination, shall be set forth in the applicable MSA or NDA executed between the parties.

8.5 Security Incidents

In the event that ATTM Technologies becomes aware of unauthorized access to, or disclosure of, Client Data in ATTM's custody or control, ATTM will notify the affected client in accordance with applicable law and the terms of the applicable service agreement, and will take prompt steps to investigate and contain the incident. ATTM's obligations and liability with respect to security incidents are further defined in the applicable service agreement.

9. Acceptable Use of Website

By accessing and using the ATTM Technologies website, you agree to use the Site only for lawful purposes and in a manner consistent with all applicable local, state, federal, and international laws and regulations. You agree that you will not use the Site to:

• Engage in any activity that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another's privacy, or otherwise objectionable;
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
• Transmit or post any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, or any other form of solicitation;
• Attempt to gain unauthorized access to any portion of the Site, any other systems or networks connected to the Site, or any server, computer, or database associated with the Site, through hacking, password mining, or any other means;
• Interfere with or disrupt the integrity, performance, or availability of the Site or its underlying infrastructure, including through the use of denial-of-service attacks, automated scrapers, crawlers, bots, or similar tools;
• Upload, transmit, or otherwise distribute any malware, ransomware, spyware, adware, viruses, worms, Trojan horses, or other harmful or malicious code;
• Collect or harvest personally identifiable information from the Site, including account names or contact information, without the express consent of ATTM Technologies;
• Use the Site in any manner that could damage, disable, overburden, or impair ATTM's servers, networks, or systems; or
• Use the Site for any purpose that violates the rights of any third party, including intellectual property rights, privacy rights, or contractual rights.

ATTM Technologies reserves the right to investigate any suspected violations of this Acceptable Use policy and to take appropriate action, including blocking access to the Site, reporting violations to law enforcement, and pursuing any other remedies available at law or in equity.

10. Disclaimer of Warranties

10.1 Website

THE ATTM TECHNOLOGIES WEBSITE AND ALL CONTENT, INFORMATION, AND MATERIALS AVAILABLE ON OR THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ATTM TECHNOLOGIES EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

ATTM Technologies does not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components; that any defects or errors will be corrected; that the Site will meet your requirements; or that any information obtained through the Site will be accurate, complete, current, or reliable. You access and use the Site at your own risk.

10.2 Managed Services

The warranties, representations, service level commitments, and performance guarantees — if any — applicable to ATTM's managed IT, cybersecurity, compliance consulting, and related services are set forth exclusively in the applicable written service agreement executed between ATTM and the client. Nothing in these Terms constitutes a warranty with respect to the delivery, performance, or outcomes of any ATTM service engagement. To the extent not inconsistent with any executed service agreement, managed services are also provided on an "as is" basis with respect to matters not expressly warranted in such agreement.

10.3 No Guarantee of Security Outcomes

Cybersecurity is an evolving field, and no security solution, managed service, or consulting engagement can guarantee absolute protection from all threats, vulnerabilities, or incidents. ATTM Technologies does not warrant or represent that its cybersecurity services will prevent all security breaches, ransomware attacks, data loss events, or other adverse security outcomes. Our services are designed to materially reduce risk and improve security posture, but clients acknowledge that residual risk is inherent in any IT and security environment.

11. Limitation of Liability

11.1 Exclusion of Indirect Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ATTM TECHNOLOGIES, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COST OF SUBSTITUTE GOODS OR SERVICES, OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO:

• Your access to or use of (or inability to access or use) the Site;
• Any content, information, or materials on or obtained through the Site;
• The delivery, non-delivery, or performance of ATTM's services (subject to and as further limited by any applicable written service agreement); or
• Any unauthorized access to, alteration of, or destruction of your data or transmissions;

EVEN IF ATTM TECHNOLOGIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE).

11.2 Cap on Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ATTM TECHNOLOGIES' TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, OR THE SERVICES (WHERE NOT GOVERNED BY A SEPARATE WRITTEN SERVICE AGREEMENT WITH A DIFFERENT LIABILITY CAP) SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO ATTM TECHNOLOGIES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

11.3 Service Agreement Limitations

Where a written service agreement (MSA, SOW, or equivalent) governs the delivery of ATTM's managed services, the limitation of liability provisions set forth in that service agreement shall apply to claims related to service delivery, and this Section 11 applies to claims related to website use and general interactions with ATTM not covered by a written service agreement.

11.4 Basis of Bargain

The parties acknowledge that the limitations of liability set forth in this Section 11 reflect a reasonable allocation of risk and form an essential basis of the agreement between the parties. ATTM Technologies would not be able to provide services at the rates charged without these limitations. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, ATTM's liability shall be limited to the maximum extent permitted by applicable law.

12. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless ATTM Technologies and its officers, directors, employees, agents, successors, and assigns (the "ATTM Parties") from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

• Your use of or access to the Site in violation of these Terms or any applicable law or regulation;
• Your violation of any third-party right, including any intellectual property right, privacy right, or contractual obligation;
• Any misrepresentation made by you in connection with your use of the Site or your engagement with ATTM Technologies, including any misrepresentation regarding your authority to bind a business entity;
• Any unauthorized access to ATTM-managed systems or environments resulting from your failure to maintain the confidentiality of access credentials or your failure to comply with your obligations under Section 5 (Account and Access Responsibilities);
• Any breach by you of these Terms or any applicable service agreement; or
• The acts or omissions of any of your authorized users, employees, contractors, or agents in connection with ATTM-managed services or systems.

ATTM Technologies reserves the right to assume exclusive control of the defense and settlement of any matter subject to indemnification by you, in which case you agree to cooperate fully with ATTM's defense of such claims. You shall not settle any claim subject to indemnification without ATTM's prior written consent.

13. Dispute Resolution

13.1 Governing Law

These Terms and any dispute or claim arising out of or related to these Terms, the Site, or your interaction with ATTM Technologies (excluding service delivery disputes governed by a separate written service agreement) shall be governed by and construed in accordance with the laws of the State of Washington, without giving effect to any conflict of laws principles that would require or permit the application of the laws of any other jurisdiction.

13.2 Informal Resolution

Before initiating any formal dispute resolution proceeding, the parties agree to attempt to resolve any dispute informally. The party asserting a dispute shall send written notice to the other party describing the nature of the dispute and the relief sought. The parties shall engage in good-faith negotiations for a period of at least thirty (30) days following the date of such notice in an effort to resolve the dispute without formal proceedings. Written notice to ATTM Technologies should be sent to support@attm-tech.com.

13.3 Binding Arbitration

If the parties are unable to resolve a dispute through informal negotiation within the thirty (30)-day period described in Section 13.2, either party may elect to submit the dispute to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator. The seat and venue of the arbitration shall be King County, Washington. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.

Each party shall bear its own costs and attorneys' fees in connection with any arbitration proceeding, except that the arbitrator may award costs and fees to the prevailing party in accordance with applicable law and the AAA rules.

13.4 Small Claims Exception

Notwithstanding the agreement to arbitrate in Section 13.3, either party may bring a claim that qualifies for small claims court in the appropriate small claims court of King County, Washington, provided that the claim remains in small claims court and is not removed or appealed to a court of general jurisdiction.

13.5 Waiver of Class Actions

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING — WHETHER THROUGH INFORMAL NEGOTIATION, ARBITRATION, OR SMALL CLAIMS COURT — WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE PROCEEDING. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST ATTM TECHNOLOGIES.

13.6 Service Delivery Disputes

Disputes arising out of or related to the delivery of ATTM's managed IT and cybersecurity services (as opposed to website use) shall be resolved in accordance with the dispute resolution provisions set forth in the applicable written service agreement, which may contain different or additional terms.

14. Termination

14.1 Termination of Website Access

ATTM Technologies reserves the right, in its sole discretion and without prior notice, to restrict, suspend, or terminate your access to the Site or any portion thereof at any time and for any reason, including if ATTM believes that you have violated these Terms, engaged in fraudulent or illegal activity, or for any other reason that ATTM deems necessary to protect the integrity of the Site or the interests of other users. Such termination shall not affect any accrued rights or liabilities of either party as of the date of termination.

14.2 Termination of Service Agreements

The termination, expiration, or cancellation of any managed IT or cybersecurity service engagement — including provisions governing notice periods, early termination fees, transition assistance, and data return — shall be governed exclusively by the applicable written service agreement (MSA, SOW, or equivalent). These Terms do not govern the termination of service delivery relationships.

14.3 Effect of Termination

Upon termination of your access to the Site, all licenses and rights granted to you under these Terms with respect to the Site shall immediately terminate. Provisions of these Terms that by their nature should survive termination — including Sections 7 (Intellectual Property), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 13 (Dispute Resolution), and all other provisions that impose ongoing obligations — shall survive any termination or expiration of these Terms.

15. Force Majeure

ATTM Technologies shall not be liable for any delay in, degradation of, or failure to perform any obligation under these Terms (including obligations related to website availability) if such delay or failure is caused by circumstances beyond ATTM's reasonable control, including but not limited to acts of God; natural disasters (including earthquakes, floods, fires, storms, and hurricanes); epidemics or pandemics; acts of war, terrorism, civil unrest, or government action; labor strikes or industrial disputes; widespread power failures or outages; internet or telecommunications disruptions attributable to third-party infrastructure providers; denial-of-service attacks or other cyber incidents beyond ATTM's reasonable ability to prevent; or failures by third-party vendors or service providers on whom ATTM relies to deliver its services (each, a "Force Majeure Event").

In the event of a Force Majeure Event, ATTM Technologies will: (a) promptly notify affected clients of the nature and expected duration of the Force Majeure Event; (b) use commercially reasonable efforts to mitigate the impact of the Force Majeure Event and resume normal operations as quickly as practicable; and (c) keep affected clients informed of the status and expected timeline for resolution.

Obligations suspended or delayed due to a Force Majeure Event shall be excused for the duration of the Force Majeure Event. If a Force Majeure Event continues for more than sixty (60) consecutive days, either party may, with written notice, terminate the affected service obligation without liability, subject to the terms of any applicable written service agreement.

16. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or in conflict with applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be made enforceable, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect. The parties agree that any such modification or severance shall reflect the original intent of the parties to the greatest extent possible.

17. Entire Agreement

With respect to your use of the ATTM Technologies website and your general interaction with ATTM as a prospective or current client, these Terms — together with our Privacy Policy and any other policies or guidelines incorporated herein by reference — constitute the entire agreement between you and ATTM Technologies and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, relating to such subject matter.

These Terms do not, however, supersede or replace the terms of any written service agreement (MSA, SOW, DPA, or equivalent) executed between ATTM Technologies and a client for the delivery of managed IT, cybersecurity, compliance, or other professional services. For service delivery matters, the written service agreement controls and takes precedence. Where these Terms and a written service agreement address the same subject matter, the written service agreement shall govern.

No waiver by ATTM Technologies of any breach or default under these Terms shall be deemed a waiver of any subsequent breach or default, and shall not affect any other provision of these Terms. No modification of these Terms shall be effective unless made in writing and duly signed by an authorized representative of ATTM Technologies.

18. Changes to These Terms

ATTM Technologies reserves the right to update, modify, or revise these Terms at any time, for any reason, including to reflect changes in our services, business practices, applicable law, or industry standards. When we make changes to these Terms, we will:

• Update the "Effective Date" and "Last Updated" date at the top of this page;
• Post the revised Terms on this page, which constitutes notice of the change; and
• For material changes that significantly affect user rights or obligations, where practicable, provide additional notice (such as a notice on our website homepage or, for active service clients, via email to the designated client contact).

Your continued use of the Site after the effective date of any revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease use of the Site. For active service clients, changes to these Terms do not affect the terms of any executed written service agreement, which shall continue to govern the service relationship in accordance with its own amendment provisions.

We encourage you to review these Terms periodically to stay informed of any updates. The version of these Terms posted on our website at any given time is the current, operative version. Prior versions may be requested by contacting support@attm-tech.com.

19. Contact Information

If you have questions, concerns, or requests regarding these Terms of Service, your rights, or ATTM Technologies' practices, please contact us:

• ATTM Technologies
  Headquartered in Seattle, Washington
  Serving clients nationwide
• Email: support@attm-tech.com
• Phone: +1 (206) 350-2886

For legal and contractual inquiries, please include "Terms of Service Inquiry" in the subject line of your email. For billing disputes, please include "Billing Dispute" in the subject line. We strive to respond to all inquiries within 5 business days.

These Terms of Service were prepared by ATTM Technologies and are effective as of April 8, 2026. They are subject to change. Consult a licensed attorney for legal advice specific to your contractual, compliance, or liability-related obligations.